The beta is free: no charges, nothing to refund. Here is what happens when you leave — and the refund rule we fix in advance for paid plans.
During the beta there is no subscription and nothing is charged. Disconnect whenever you want: remove the plugin or pixel and delete the store from the dashboard — no emails, no calls.
There are no paid plans yet, so today there is nothing to refund. We commit now: once paid plans switch on, a 100% refund within the first 14 days of a paid period, no questions asked — and cancelling stops the next charge.
Disconnecting the plugin does not erase anything: your history stays in the dashboard for 12 months, the standard event retention period. You can delete the store yourself in the dashboard — its data is erased immediately and irreversibly. On a GDPR request we delete within 72 hours.
